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General Terms & Conditions


§ 1 Preface

For the business connection between PANZER APPAREL and the buyer only the following terms and
conditions apply. Differing terms and conditions on the part of the buyer will not be accepted at any time,
unless PANZER APPAREL and its executives provide an explicit written confirmation.


§ 2 Conclusion of an Agreement


At first, there will be checked to what extend PANZER APPAREL is able to carry out the order. Not till
then we will accept the offer going hand in hand with the order – all or part of it. By providing a valid
e-mail address the buyer receives a confirmation of the order. This confirmation does not constitute an
acceptance of your offer, but simply provides information that your order has been placed. An act of
sale only comes into force, when we ship your ordered products to you.

The contracting party is:

PANZER APPAREL
Anzo Sadoni (Owner)
Johann-Mohr-Weg 7
22763 Hamburg

Executive: Anzo Sadoni
Sales tax identification number: DE 264153703
Tax Number: 34/502/00048

E-Mail: info@panzer-apparel.com


§ 3 Right of Withdrawal

Any customer has the right to revoke his / her contractual statement in text form within two weeks, without
stating reasons, within two weeks of receipt of the goods (e.g. letter, e-mail) or by returning the goods.
This period of time starts with the arrival of the goods the soonest and not before receiving this instruction.
The revocation period shall be deemed observed if the goods are returned or notice of revocation is given
within this period.

The revocation has to be addressed to:

bestellung@panzer-apparel.com

or in text form respectively by returning the goods:

PANZER APPAREL
Anzo Sadoni (Owner)
Johann-Mohr-Weg 7
22763 Hamburg
Deutschland/Germany

Consequences of Revocation:

In the event of a valid revocation of this agreement each party shall return to the respective other party
the benefits received. You are not able to return the received benefits at all, only in part or in a state of
worsened quality (i.e. altered, washed, worn or worn-out textiles), you are obliged to accomplish value
replacement by means of money (EURO). This does not apply for a surrender of goods, when the im-
pairment is due to means of quality inspection – as you might have had the opportunity in a retail store.
Incidently, you are able to avoid the obligation for value replacement when you treat the goods not like
your own property, but instead omit everything which might affect the value of the products.

Goods being ready for shipping are to be returned at your own risk. You have to pay the costs when the
case matches the ordered goods and when the price of the returned goods does not exceed a worth of
EUR 40,00. In other cases we refund the charges/costs for reshipment. You are obliged to meet your
obligations concerning the reimbursement of payments within 30 days after the dispatch of your revocation.

For return applies:

Please make sure that you receive an undamaged package (if necessary open the package in the
presence of the postman). Do not in any case accept a damaged delivery (e.g. an opened box or similar).
Only products from undamaged received deliveries can be reclaimed or returned. Never take damaged
parcels. With the acceptance of the delivery you approve tactly that everything’s right. After you have
confirmed that, damaged items cannot be returned or reclaimed for compensations. The return of the
complaint item must be completed within four weeks after receipt of the ordered item.

As a buyer you are not obliged to give reasons for your return. However, we kindly ask you to tell us the
reasons for the return.

We suggest you keep the shipping package for at least four weeks, in order for you to be able to reship
the goods safe and protected back to us.

When reshipping within Germany via Deutsche Post AG/DHL we kindly ask you to use the duly completed
delivery advice note which you can download as a pdf here. Make sure you enclose a copy of your invoice
as well. The same applies for customers within the European Union.

Reshipments from outside the European Union are not possible.


§ 4 Payment Conditions

All prices quoted in our webshop are quoted in Euros and inclusive of VAT.

Payment can be carried out through:

PayPal:

When you choose “PayPal“ as the method of payment, the goods are being prepared for shipping and
when we receive the confirmation from PayPal (PayPal (Europe) S.à r.l. & Cie, S.C.A.), that the money
has been transfered to our bank account, we ship your package to you.
 
Advance Remittance:

In your shopping cart you choose the payment method „I pay via advance remittance“. After you have
placed your order and everything is okay, you receive an order acceptance via e-mail (do not confuse
the e-mail of the order acceptance with the notification that your order has arrived in our system, which
you get right away after having placed your order) with a demand for payment. Not until then you are
kindly asked  to transfer the money to our bank account and make sure that you enter all important
data – what you have received from us – in the money transfer form. The essential data is the order
number and your complete name. Upon receipt of the money the delivery of your order/package to
you is being carried out.  This method of payment is free of a separate charge, so that you only have
to pay EUR 6,50 for postage and packing if applicable.

Bank connection for money transfers within Germany: 

Account Holder: Anzo Sadoni
Bank Name: Deutsche Kreditbank (DKB)
Account Number: 1004 955 983
Bank Code: 120 300 00

Please make sure that you always indicate the note of payee/ the reason
of payment, i.e. the order number as well as the name of the buyer/ customer. 

Shipping and Handling:

For the costs of shipping and handling for covered shipping within Germany we charge EUR 6,50 for
each single order.

For orders within Germany applies: From an order value of EUR 100,00 (here counts the mere value
of goods excluding possible postal charges) the costs for shipping and handling do not apply anymore
and you will receive your package free of charge for shipping and handling. In the case that not all
ordered goods are available, the amount of money of the invoice nevertheless still adds up to EUR 75,00
(excluding possible postal charges) you will receive your package free of charge for shipping and handling.

By indicating a valid e-mail address you will get informed in advance about the availability of all the goods. 
Upon receipt of the money ( = purchase price) the delivery of the goods to the indicated shipping address
is being executed. Though we always try to carry out our order as soon as possible, we want to point out
that generally the delivery time might take up to 14 days from the day the order was placed at our webshop.

Costs for shipping and handling outside of Germany:

All deliveries outside of Germany comprise euro-based prices including VAT (19 % fort he time being).
Additionally, you might have to add charges for shipping and handling. For shippings inside the European
Union* the costs for shipping and handling are EUR 10,00 for each single order (uninsured shipping;
covered shipping costs EUR 17,50).

For shippings outside the European Union costs for shipping and handling are EUR 34,00 (covered
shipping; for uninsured shipping we charge EUR 14,50. The goods remain at the risk of the buyer, which
means that you take the risk!) 

Costs for shipping and handling for customers in Switzerland:

Uninsured shipping: EUR 14,50
Covered shipping: EUR 31,00

*EU: Belgium, Bulgaria, Danmark (except Färöer, Greeland), Estonia, Finland (except Ålandinseln), France (except territories
overseas and departements), Greece (except Mount Athos), Great Britain (except Channel Islands), Ireland, Italy (except
Livigno and Campione d’Italia), Latvia, Lithuania, Luxemburg, Malta, Monaco, The Netherlands (except outereuropean
territories), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except the Canary Islands, Ceuta
+ Melilla), Czech Republic, Hungaria, Cyprys/Republic (except the northern part)


Payment can be carried out through:

PayPal:

When you choose “PayPal“ as the method of payment, the goods is being prepared for shipping and
when we receive the confirmation from PayPal (PayPal (Europe) S.à r.l. & Cie, S.C.A.), that the money
has been transfered to our bank account, we ship your package to you. For this comfortable and safe
method of payment we charge EUR 2,00 for the usage of PayPal for each single order.

Advance Remittance:

In your shopping cart you choose the payment method „I pay via advance remittance“. After you have
placed your order and everything is okay, you receive an order acceptance via e-mail (do not confuse
the e-mail of the order acceptance with the notification that your order has arrived in our system, which
you get right away after having placed your order) with a demand for payment. Not until then you are
kindly asked  to transfer the money to our bank account and make sure that you enter all important data
– what you have received from us – in the money transfer form. The essential data is the order number
and your complete name. Upon receipt of the money the delivery of your order/ package to you is being
carried out.  This method of payment is free of a separate charge, so that you only have to pay for postage
and packing if applicable.

Orders with the destination Austria and other countries of the European Union and which order value (here
counts the mere value of goods excluding possible postal charges) are at least EUR 200,00 will be shipped
free of charge for shipping and handling.
 
Please pay attention to the following concerning bank tranfers from abroad:

We solely accept bank tranfers which feature the standard of the Euopean Union. Consequently, you are
always obliged to indicate the IBAN and the Swiftcode. Otherwise, we will charge you with the bank charges
which have been invoiced to us.  

Bank connection for bank transfers from abroad:

Account Holder: Anzo Sadoni
Bank Name: Deutsche Kreditbank (DKB)
Account Number: 1004 955 983
IBAN: DE13 120 3 00 00 1 004 9559 83
BIC/ SWIFT: BYLADEM 1001


§ 5 Reservation of Proprietary Rights

We maintain the ownership of delivered items until the full payment.


§ 6 Guarantee

We guarantee that the goods shipped by us are free of any shortage of material as well as free of errors
being caused during fabrication. In the line of statutory provisions you are allowed to complain about the
delivered goods on the basis of legitimate defects. PANZER APPAREL is not liable for the adequacy of the
goods concerning a certain purpose of usage intended by the buyer. We suggest you examine the delivered
goods immediately upon receipt concerning any possible imperfection. Regular wearing or fading of the
goods does not justify a warranty claim.


§ 7 Privacy/ Data Protection

Registration:

Ordering at PANZER APPAREL is very easy. Accordingly, we offer a free registration – the storage of your
personal data within a password protected personal account – so that you do not have to enter your name
and your mailing address again when shopping at PANZER APPAREL again. Your personal account at
PANZER APPAREL simplifies the order transaction and offers the following:

• Items will be stored in your shopping cart, so that you are able to continue shopping at a later date.
• You do not have to enter your name and your mailing address again when shopping at
  PANZER APPAREL again.
• You are able to change your personal data in the sector "My Account" ändern.

The registration is totally free and without obligation. Do you wish your account to be deleted?
Then please send us an E-Mail with the subject matter „Request for deletion of my account“ to
kundenservice@panzer-apparel.com. Please keep in mind that by doing so your complete personal
data will be deleted from our data base and you will have to register again, if you want to place a new
order.

Our code of practice concerning data protection are in accord with the Federal Data Protection Act (BDSG)
as well as the Tele Services Data Protection Act  (TDDSG). By placing your order you agree that your per-
sonal data, which have been indicated and/or updated by you during the initiation and execution of the
conclusion of the contract on PANZER APPAREL’s websites, will be stored by the company
PANZER APPAREL, Johann-Mohr-Weg 7, 22763 Hamburg.

Required data for the transaction processing will be stored by us and will be – if applicable – forwarded to
affiliated companies. Furthermore, data concerning addresses and ordering will be surveyed and processed
for marketing purposes. Your legitimate interests will be respected in accordance with legal regulation.
However, you have the right to object the utilisation, processing respectively the forwarding of your personal
data for marketing purposes at any time by sending us a notification via info@panzer-apparel.com. Upon
receipt of your objection we will immediately stop using those affected, relevant personal data for marketing
purposes.

Cookies are but small textual information, which get saved on your harddisc of your computer by your browser.
Our cookies do not contain any individual-related information (your privacy is absolutely secure). They simply
serve the purposes of navigation and recognition.


§ 8 Liability


PANZER APPAREL is not liable for disadvantages and defects, which have not came into being at the
delivered goods. In particular, PANZER APPAREL is not liable for lost sales and gains or for any other
financial loss of the buyer/ the customer. As far as the contractual liability of PANZER APPAREL is
excluded or restricted, this contractual liability also applies for employees, salesmen and auxiliary persons.


§ 9 Miscellaneous

• The period of availability of limited offers will be displayed in each case in our webshop.
• Part-deliveries are reserved. They have to be accepted by the buyer.
• Though we try to make sure we provide a thorough stocking, it may occur that a product is sold out
  much quicker than designated. Consequently, we do not give a delivery guarantee. This is imperative:
  While stocks last! This mainly applies for special offers!
• In the case that you as the end-consumer do not call a residence in the European Union your own,
  our business location is the court of jurisdiction. 
• Unless otherwise stated, all textiles are made of 100 % cotton.
• When placing an order online, the price at the point in time of the order is in force. Subsequent
  alterations of prices are reserved. Errors might occur.
• Due to the process of printing minimal colour deviations might occur.
• These terms as well as all accordingly executed contracts of sale are subject to German Law to the
  exclusion of UN-Convention on Contracts for the International Sale of Goods
• The participation in our raffles/ competitions does not depend on orders or other commitments and is
  exclusively reserved to the visitors of the websites www.panzer-apparel.com or the participation of so
  called “Gewinnspiel-Eintrags-Service-Anbieter” (raffle-entry-service-providers) or similar providers is
  strictly forbidden. In case of contravention legal proceedings will be instituted against the provider.
• All of the content of www.panzer-apparel.com is subject to the Copyright and belongs to
  PANZER APPAREL (owner Anzo Sadoni). Reprint, copy (as well as copy in extracts), linking etc.
  must be authorised by PANZER APPAREL.
• All deliveries are subject exclusively to the above-mentioned Delivery Terms as they are stated at the
  time the order is placed.


§ 10 Final Clause

As the place of delivery Hamburg is agreed upon by the contracting parties.

In case any of the named terms above becomes invalid, all other terms keep their validation. The invalid
term shall be replaced by a valid term whose content and economical purpose mostly resembles the
content and economical purpose of the invalid term.


PANZER APPAREL, Hamburg, February, 2013

Download General Terms & Conditions of PANZER APPAREL